INTRODUCTION

By using the tswq.com website, you agree to comply with these Terms & Conditions and applicable laws. You will access the website only through the provided interface, unless otherwise authorized in writing. You agree not to use any automated means to access the website and not to engage in activities that disrupt its functioning. Additionally, you will not duplicate, sell, or misuse the website. You acknowledge your sole responsibility for any breaches and the resulting consequences to tswq.com.

TERMS AND CONDITIONS

1. Registration with tswq.com may be required for certain services or areas of the Site.
2. We have the right to refuse the user name you request during registration.
3. Your user name and password are for personal use only.
4. You are responsible for maintaining the confidentiality of your account and password.
5. You agree to restrict access to your computer and accept responsibility for all activities under your account.
6. tswq.com reserves the right to terminate your account, refuse service, or cancel orders.
7. The Terms and Conditions may be modified or changed from time to time.
8. It is recommended to review the Terms of Use periodically.
9. The last update to the Terms of Use was on Jun 10th, 2023.
10. The updated Terms of Use apply from that date onwards.
11. Individuals under the age of eighteen (18) are not permitted to place orders with tswq.com.
12. By accepting the Terms of Use, you confirm that you are over the age of eighteen (18) years.
13. If tswq.com incurs any damage or losses due to a transaction involving a minor, tswq.com may seek compensation from the minor's parents or guardians.
14. Cash on Delivery payment option is applicable within United Arab Emirates only.
15. Customer information will be treated according to the Data Protection Act.
16. We may use customer information in specific instances (see Privacy Policy for more details).
17. We may notify you about other products and services offered by tswq.com that may be of interest to you.
18. Please inform us if you do not want to receive such notifications.
19. Credit card details are not stored, and customer details are not shared with third parties.
20. tswq.com values all customers and strives to provide the best service.
21. If you have any complaints, please email us at complaints@tswq.com.
22. Contact us through the designated page for customer service.
23. Prices quoted are subject to change and will be confirmed at the time of ordering.
24. Free Home Or Showroom Demo Policy this service is applicable for selected products only.

Disclaimer

1. Product information and specifications may change without notice.
2. Product photographs may not always represent the actual product sold.
3. Weights, bars, and accessories shown in photographs are not included unless stated otherwise.
4. tswq.com is not responsible for errors or omissions on the website or brochures.
5. Pricing information is generally accurate, but errors may occur. tswq.com has the discretion to cancel orders or adjust prices accordingly.
6. Orders made through the website are subject to acceptance by tswq.com. The company may refuse orders without liability.
7. Stock availability for certain goods may not be listed on the website. Customers will be contacted to wait or cancel the order accordingly.
8. Email acknowledgments of orders do not constitute legal acceptance by tswq.com.
9. tswq.com is not liable for viruses or virus damage on the website.
10. Statutory rights are not affected by these terms and conditions.
11. Security measures are in place, but tswq.com is not responsible if a user's infected computer bypasses these protections.
12. tswq.com reserves the right to refuse delivery or honor orders based on previous unpaid orders or ongoing disputes. Legal action may be taken in such cases.
13. tswq.com's liability is limited to the purchase price of the products sold.
14. tswq.com is not liable for claims exceeding the liability limit or for third-party claims, malfunction, delays, or loss.
15. Dissatisfaction with the Site can be resolved by discontinuing its use.

This User Agreement is governed by UAE law and will remain in effect even after its expiry or cancellation for any reason.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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